Privacy Policy

Last Updated: January 2024

At Happy Gifts World, we understand that trust is the foundation of every meaningful gift-giving experience. Just as we carefully curate gifts that carry heartfelt emotions, we are equally thoughtful in protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

To provide you with our thoughtful gifting services, we collect the following types of information:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details to process your order and deliver your carefully selected gifts.
• Transaction Information: Details about your purchases, including gift types (anniversary, birthday, wedding, etc.), payment method, and transaction history.
• Technical Information: IP address, browser type, device information, and how you interact with our website to improve your shopping experience.
• Communication Data: Any correspondence with our support team and your preferences for receiving marketing communications.

2. How We Use Your Information

We use your information with the same care and attention we put into selecting our gifts:

• Process your orders and deliver gifts worldwide (excluding some parts of Asia and remote areas)
• Provide secure payment processing through our trusted partners
• Send order confirmations and shipping updates
• Personalize your shopping experience based on gift occasions and preferences
• Improve our website and services to better serve our global community
• Send marketing communications (only with your consent) about special offers and new gift collections
• Prevent fraud and enhance security across our platform

3. Data Sharing and Disclosure

We treat your personal information with the same confidentiality we would want for our own. We share data only in these specific circumstances:

• Payment Processors: We share necessary payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete your transactions securely.
• Shipping Partners: We provide shipping addresses to delivery services to ensure your gifts reach their destinations.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as it is in our payment processing. We implement robust measures to protect your data:

• Industry-standard encryption technology for all data transmissions
• Secure payment gateways with PCI DSS compliance
• Limited access to personal information to authorized personnel only
• Regular security assessments and updates to our systems
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

While we implement these comprehensive security measures, please note that no method of electronic transmission or storage is 100% secure.

5. International Data Transfers

As a global gift service, your data may be processed in countries outside your residence. We ensure all international data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a transfer of your data to another service
• Restriction: Limit how we use your personal information in certain circumstances

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout process
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and gift preferences
• Marketing Cookies: Used with your consent to show relevant gift suggestions

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect website functionality.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Happy Gifts World with your special moments. We’re committed to protecting your privacy as thoughtfully as we curate your gifts.